Health-tech Startup Kyno Redefines Primary Care with “Doctor At Home in 20 Minutes”
This first-of-its-kind offering is set to redefine how Indian urban households access timely, trusted medical care by delivering qualified doctors directly to patients’ homes in as little as 20 minutes.
Currently, services are available in Delhi, Noida, Gurgaon, and Bengaluru. Kyno plans to expand it to over 15 cities in 2025.
Kyno Health, one of India’s fastest-growing health-tech platforms in the primary care space, has announced the launch of its innovative “Doctor at Home in 20 Minutes” service across Delhi-NCR and Bengaluru.
This first-of-its-kind offering is set to redefine how Indian urban households’ access timely, trusted medical care by delivering qualified doctors directly to patients’ homes in as little as 20 minutes for a 30-minute consultation. The consultation can be easily booked by visiting Kyno Health portal. The doctors arrive fully equipped with essential medical consumables. Post-consultation, diagnostic tests and nursing services are available, along with proactive follow-ups and continued assistance until full recovery. Previously operating with a 60-minute consultation promise, Kyno Health has now reduced that time to just 20 minutes by optimizing logistics and enhancing its tech integration. The move marks a significant leap in patient-centric innovation in India’s healthcare delivery system.
Since its inception in 2023, Kyno has completed over 20,000 doctor-at-home visits and achieved an impressive 91 percent patient satisfaction score. The platform aims to bring dignity, efficiency, and ease to one of the most critical aspects of healthcare: immediate access to a doctor when a person feels unwell. India’s healthcare sector is projected to reach $610 billion by 2026.
However, the primary care segment often the first point of contact for most patients remains underserved and overlooked. Challenges such as long waiting times, lack of transparency, inconsistent quality standards, and difficulty in finding trustworthy providers continue to plague the system. Kyno Health aims to close this gap by building a doctor-led, technology-enabled ecosystem that empowers patients to receive quality care in the comfort of their homes. Aditya Gupta, Founder of Kyno Health, emphasized the urgency and purpose driving the platform’s mission.
“Every minute a patient spends waiting for medical care is a minute too long. This belief has driven Kyno’s mission from day one. By bringing experienced doctors to patients' homes within 20 minutes, we’re eliminating barriers that have traditionally separated people from quality healthcare. The impact extends beyond convenience we’re helping patients address health concerns earlier, before they escalate into more serious conditions. Our vision is to create a healthcare ecosystem where seeking medical attention becomes as frictionless as ordering food or booking a ride, fundamentally transforming how India approaches primary care,” he said. Kyno’s medical services are designed to serve a wide range of healthcare needs from seasonal illnesses to long-term chronic conditions such as diabetes and hypertension.
Their service offerings also include IV drips, vaccinations, nursing services, medicine delivery, and at-home diagnostic tests. These are delivered by rigorously vetted medical professionals under the company's proprietary “Doctor Excellence Framework,” which includes more than ten technical assessments and a 30-day on-ground training program. The result is a highly trained medical team that has earned the platform a 4.9-star Google rating and a 25 percent repeat rate among patients. With a current footprint in Delhi, Noida, Gurgaon, and Bengaluru, Kyno is planning to expand to over 15 cities in 2025.
To support this expansion and build advanced tech infrastructure, the company is preparing to raise its next round of funding from leading healthcare-focused venture capital firms. As Kyno continues to grow, it remains committed to transforming how Indian families approach healthcare—making it timely, trustworthy, and truly personal.
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